Joycelyn Nelson is the Head of Client Relations at GLICO Healthcare. She began her professional career as an intern with Metropolitan Insurance, now Hollard Insurance Ghana, and subsequently joined GLICO Life Insurance Company beginning her National Service. Due to her outstanding performance owed to her assiduousness and commitment, she was employed as a permanent Marketing staff with GLICO Healthcare, then Gemini Health Insurance.

Joycelyn Nelson has gradually risen over the years through all aspects of the Marketing department (i.e Sales, Business Development, and Client Relations) to a leading role at GLICO Healthcare. Aside from her role in Client Relations, she has served in multiple roles such as supporting Brand Management on the company’s social media platforms, coordinating the Experience Center, and contributing to achieving the organization's financial targets by bringing in new businesses.

She has throughout the ages played a key role in the successful management of corporate bodies, families and individual clients nationwide. She continues to be an integral part of every success being marked by GLICO Healthcare, leaving impressions beyond her department and clients at large.

She holds a degree in BSc. Administration in Insurance from the University of Ghana Business School and a Professional Diploma in Insurance from Ghana Insurance College.

She has also undertaken courses in Negotiation and Leadership Skills, Customer Servicing and Relationship Building, Sales, Digital Marketing, and Marketing Management