Who We are

Vision

“To be a world class private health insurer and the brand of choice”

Mission

“To be the leading player in the private health insurance industry offering the Ghanaian public affordable and quality healthcare through a network of reputable service providers nationwide.”

GLICO HEALTHCARE is a member of the Glico Group. Known previously as Gemini Healthcare, the company was established in 2004 following the enactment of the National Health Insurance Act, 2003 (Act 650) which was subsequently replaced in 2012 (Act 852). GLICO HEALTHCARE operates as a private commercial health insurance scheme providing comprehensive medical insurance solutions to corporate organizations and individuals in Ghana.

The Company’s objective is to offer the generality of the Ghanaian Public competitive and quality health care through a network of reputable service providers, including private hospitals and clinics, Government hospitals, Mission hospitals, Optical centers, Dental clinics, and Pharmacies.

The Company is guided in its operations by best industry principles and practices to ensure that it provides quality health care to its enrolled members. It has Quality Standards covering such issues as opening hours of clinics, waiting time at clinics, sanitation at clinics, and facilities at the clinics, emergency treatments, referrals, and attitude of the company and hospital staff.

GLICO HEALTHCARE’s operations are under the guidance of a 7-member Board of Directors comprising representatives of the service providers and clients, and other knowledgeable persons in the areas of medicine, insurance, law, etc. It is headed by Dr. Ben Foleson.

The Company has a highly skilled and motivated management team, state-of-the-art management information systems, and accumulated assets and financial portfolio which enable it to meet its financial commitments and sustain its growth. It provides innovative products, efficient and effective customer service through an extensive network of area and agency offices nationwide, and a call center.

OUR CORE VALUES

GLICO HEALTHCARE is guided in its operations by best industry principles and practices to ensure that it provides quality healthcare to its enrolled members. Our core values are;

  • Integrity – Commitment to ethical business principles and high operational standards
  • Passion – Intense desire to achieve client satisfaction.
  • Service – Serving our client with care, diligence and respect.
  • Teamwork – Achieving our common goal together.
  • Excellence – Pursuing the delivery of superior services

OUR COMMITMENT

Over the years, GLICO Healthcare has built and relied on a team of experts internally and externally comprising highly experienced professionals in the field of Insurance, Finance, Marketing, Hospital Administration, Actuary, and Customer Services, among others. Our team of experts is constantly listening to clients and developing innovative business solutions that meet the dynamic needs of our cherished customers.

We believe that a business evolves and becomes relevant only through innovation and adapting to the dynamic needs of its customers. We are committed to innovation and our stakeholders can rest assured that we are with them every step of the way and would always meet their expectations.

GLICO Healthcare will always be your Healthcare provider of choice and that is our commitment to you.

CORPORATE SOCIAL RESPONSIBILITY

GLICO Healthcare, as a good corporate citizen, remains socially responsible and accountable in all aspects of its operations. The Company’s Corporate Social Responsibility (CSR) Policy is, therefore, a guiding principle imbued in its employees and other stakeholders and reflects in all facets of its activities.

Our CSR focuses on defined areas where our initiatives would have a wide range of benefits to a large number of people within the communities we operate and beyond. For the past several years, GLICO Healthcare has initiated and accomplished socially responsive activities and projects, in the areas of sports, education and healthcare, social welfare, and community development that were aligned with its core CSR focus areas and have immensely benefited a number of people.

The Company seeks to continue pursuing its CSR goals with verve in line with the guiding principles.

COMMITMENT TO TEAMWORK

At GLICO Healthcare, we are committed to ensuring that every member of staff feels part of our team. We focus our activities on bringing our staff closer with a greater sense of direction.

Operations are organized in workgroups and each individual brings their own personality and experience to bear on the team. Together, our level of commitment affects one another, which defines GLICO Healthcare’s success.

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