Claims Procedure

Prompt claim payment is our hallmark, and we are committed to ensuring that we maintain a high standard of claim payment at all times.

 

Claims Reimbursement for Individual

At GLICO Health Insurance, all out-of-pocket payments are reimbursed promptly (maximum of 5 working days) upon submission of the necessary supporting documentation.

 

Processing  of claims for Providers

We have a strong Service Provider Relations Team that is readily available to assist in the claims process.

When we receive claims from Hospitals, Clinics, Optical & dental Centres, Diagnostic Centers, and Laboratories for payment, we quickly undergo the following process before final payment is made:

 

1

Receiving & Recording Of Claim

2

Pre-Vetting Of Claims

3

Final Vetting Of Claims

4

Data Entry

5

Final Approval Of Claim

6

Claims Payment

To make a claim, please call, 030 274 6500 or 0302 255 742
You may also send us an email via provider.relations@glicohealth.com / claims @glicohealth.com  

©2026 GLICO Health Insurance LTD

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