SUPPORT

At GLICO Healthcare, we believe that our relationship with our customers is the cornerstone of our success. We understand that providing exceptional customer service is essential to building strong and lasting relationships with our customers. 

That's why we've established a dedicated Customer Experience Center, staffed by highly trained and knowledgeable professionals who are committed to providing you with the best possible service. 

Our Customer Experience Center is available to assist you with any questions or concerns you may have regarding our products and services. Whether you need help with a technical issue, have a question about an order, or want to provide feedback, our team is here to help. 

We believe that customer service is more than just answering phone calls and responding to emails. It's about building relationships with our customers and ensuring that they feel heard, valued, and appreciated. 

We strive to provide exceptional service to every customer, every time. We take pride in our ability to provide timely and effective solutions to any issue or concern you may have. Our team is dedicated to making sure that your experience with GLICO Healthcare is as smooth and seamless as possible. 

Thank you for choosing GLICO Healthcare as your healthcare provider, and we look forward to serving you through our Customer Experience Center. 

Community Guidelines 

Thank you for choosing to use GLICO Healthcare E-Health. We are committed to providing our users with a safe, secure, and respectful environment for their healthcare consultations. To ensure that our community is a welcoming and inclusive space for all, we have established the following Community Guidelines: 

Respectful Communication: Users are expected to communicate in a respectful and professional manner with healthcare providers and fellow users. Any form of harassment, bullying, or discrimination is strictly prohibited. 

Confidentiality and Privacy: Users are expected to maintain the confidentiality and privacy of their healthcare consultations. Any sharing of personal information, medical records, or images without explicit consent is strictly prohibited. 

Healthcare Conduct: Users are expected to abide by all applicable laws and regulations while using GLICO Healthcare E-Health. Any illegal activity or conduct that violates our terms of service is strictly prohibited. 

Appropriate Content: Users are expected to post content that is relevant and appropriate for healthcare consultations. Any content that is offensive, misleading, or inappropriate is strictly prohibited. 

Intellectual Property: Users are expected to respect the intellectual property rights of others while using GLICO Healthcare E-Health. Any infringement of copyright, trademark, or other intellectual property rights is strictly prohibited. 

Compliance with GLICO Healthcare E-Health Policies: Users are expected to comply with all GLICO Healthcare E-Health policies, including our terms of service, privacy policy, and other applicable policies. 

Violations of our Community Guidelines may result in the removal of content, suspension, or termination of your account. We reserve the right to modify or update our Community Guidelines at any time without prior notice. 

Thank you for being a part of the GLICO Healthcare E-Health community. By following these guidelines, we can create a safe and respectful space for all users. 

TERMS OF SERVICE 

 
Thank you for using GLICO Healthcare E-Health! Please read these Terms of Service carefully before using our service. By using our service, you agree to be bound by these terms. 

Use of Service: 

GLICO Healthcare E-Health is a service that provides phone consultations between patients and their healthcare providers. The service is intended for use by individuals who are 18 years or older. You agree to use the service only for its intended purpose and in compliance with all applicable laws and regulations. 

Eligibility: 

To use our service, you must provide accurate and complete information about yourself and your medical history. You must also have a valid payment method on file. We reserve the right to refuse service to anyone at any time, for any reason. 

Privacy: 

We take the privacy of our users seriously. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information. 

Payment: 

Our service is provided on a fee-for-service basis. You agree to pay all fees associated with your use of the service. Fees will be charged to your payment method on file. We reserve the right to change our fees at any time, and we will provide notice of any fee changes on our website. 

Disclaimer of Warranties: 

Our service is provided on an "as is" and "as available" basis. We make no warranties, express or implied, about the service, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee the accuracy, completeness, or timeliness of the information provided through our service. 

Limitation of Liability: 

We will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our service, including but not limited to lost profits, lost data, or business interruption. Our liability to you will not exceed the amount paid by you for the service during the twelve (12) month period preceding the event giving rise to the claim. 

Indemnification: 

You agree to indemnify and hold us and our affiliates, officers, directors, agents, and employees harmless from any claim, demand, or damage, including reasonable attorneys' fees, arising out of or relating to your use of our service or your violation of these terms. 

Governing Law and Jurisdiction: 

These terms and your use of our service will be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without giving effect to any principles of conflicts of law. Any dispute arising out of or relating to these terms or your use of our service will be subject to the exclusive jurisdiction of the state or federal courts located in Boston, Massachusetts. 

Changes to Terms: 

We reserve the right to modify these terms at any time. We will notify you of any material changes to these terms by posting a notice on our website or by sending you an email. Your continued use of our service after any such changes constitutes your acceptance of the new terms. 

Termination: 

We reserve the right to terminate your access to our service at any time, for any reason, without notice. Upon termination, you will no longer have access to the service, and any remaining fees owed will be due and payable. 

If you have any questions or concerns about these Terms of Service, please contact us at support@glicohealth.com

PRIVACY

Thank you for choosing GLICO Healthcare E-Health as your healthcare provider. We are committed to protecting your privacy and ensuring that your personal information is secure. This privacy policy explains how we collect, use, and protect your personal information. 

  1. Collection of Personal Information 
    We collect personal information that you provide to us, such as your name, contact details, medical history, and other health-related information. We may collect this information through our website, mobile application, or during your consultation with our healthcare providers. 
  1. Use of Personal Information 
    We use your personal information to provide you with healthcare services, to communicate with you, and to improve our services. We may also use your personal information to comply with legal and regulatory requirements. 
  1. Disclosure of Personal Information 
    We do not sell, rent, or disclose your personal information to third parties without your consent, except in the following circumstances: 
  1. Security of Personal Information 
    We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. We use industry-standard security protocols to ensure the confidentiality and integrity of your personal information. 
  1. Your Rights 
    You have the right to access, correct, and delete your personal information. You can also opt-out of receiving marketing communications from us at any time. To exercise your rights or for any questions or concerns about this privacy policy, please contact us using the contact information provided below. 
  1. Changes to this Privacy Policy 
    We reserve the right to modify or update this privacy policy at any time. Any changes will be posted on our website and will be effective immediately upon posting. 

If you have any questions or concerns about this privacy policy, please contact us at info@glicohealth.com

Thank you for choosing GLICO Healthcare E-Health as your healthcare provider. 

About GLICO E-Health   

Welcome to GLICO Healthcare E-Health - the future of healthcare consultations!

In today's fast-paced world, time is of the essence, and we understand that our customers need healthcare services that are not only accessible but also convenient. That's why we've created GLICO Healthcare E-Health, a cutting-edge service that connects patients with their healthcare providers through phone appointments. 

With GLICO Healthcare E-Health, you no longer have to worry about spending hours in traffic or waiting in a crowded waiting room to see your doctor. Our service enables you to have a consultation with your healthcare provider from the comfort of your own home, office, or anywhere you are, using your computer or smartphone. 

Our platform is designed to provide seamless and secure communication between patients and their healthcare providers. You can book an appointment with your doctor at a time that suits you, without having to take time off work or rearrange your schedule. 

We understand that your health is your top priority, and we've made sure that our service provides the same level of care and attention as an in-person consultation. Our healthcare providers are highly qualified and experienced professionals who are committed to providing you with the best possible care. 

GLICO Healthcare E-Health is not only convenient, but it also saves you time and money. With our service, you no longer have to spend money on transportation or take time off work to see your doctor. We've made healthcare accessible to everyone, regardless of their location or schedule. 

So why wait? Sign up for GLICO Healthcare E-Health today and experience the future of healthcare consultations. We're excited to be a part of your healthcare journey!