Sign up for a product

Products

  • THE GLICO CORPORATE HEALTHPLAN,
  • FAMILY AND INDIVIDUAL HEALTHPLAN,
  • GLICO TOURIST HEALTHPLAN,
  • GLICO SUNKWA HEALTHPLAN
  • GLICO STUDENTS HEALTHPLAN,
  • Glico Third Party Administration (TPA)
  • GLICO Top-Up Scheme

FAQ’s

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Products

  • THE GLICO CORPORATE HEALTHPLAN,
  • FAMILY AND INDIVIDUAL HEALTHPLAN,
  • GLICO TOURIST HEALTHPLAN,
  • GLICO SUNKWA HEALTHPLAN
  • GLICO STUDENTS HEALTHPLAN,
  • Glico Third Party Administration (TPA)
  • GLICO Top-Up Scheme

Our FAQ’s

What is an Emergency?

An emergency will only be ascertained by a recognized medical Doctor or attendant at the attending or accessible facility

How do i access health service in emergencies?

In emergency situations, an enrollee can visit any health facility, including
those not accredited by GLICO for prompt healthcare. Afterwards, the enrollee can file for reimbursement with supporting documents indicating proof of emergency by a doctor.

Do i require medical screening or examination before signing onto any of your HealthPlans?

You do not necessarily require a medical screening/examination before signing onto a policy. However, we expect all our prospects to declare their health status honestly on the enrolment forms to enable us plan for their health needs. However, we may require screening in rare cases.

Can i enjoy benefits after the policy period?

Yes, if policy has been renewed
No, if policy has not been renewed

Can i use any hospital i come across and later file for refund or reimbursement when the facility is not accredited by GLICO?

Yes, in line with package benefits/limits. Please follow the necessary steps to filing a claim

Can i use any hospital i come across with your card?

No, GLICO HEALTHCARE Service provider Logos are visibly displayed at all our
accredited facilities.

How do i file for a refund or claim?

A1: For Enrollees of companies/institutions, kindly contact your HR/Representative for a claim form. You can also download the form on the website and attach all necessary documentation for onward submission to us through your HR.


A2: For Families/Individuals, please download the form on the website and
attach all necessary documentation for onward submission to us.

Is it obligatory to complete an enrolment form to be enrolled?

YES

How do i treat a rude attendant at the service provider’s end?

Kindly file a complaint via info@glicohealth.com or customerservices@glicohealth.com . You can Call/ Text/ Whatsapp the following numbers: 233(0) 261 589 927 / 501 555 158 / 501 634 026 / 261 589 857

I seem not to find my service provider on your Provider list, what do i do?

Kindly send an email via info@glicohealth.com or customerservices@glicohealth.com . You can Call/ Text/ Whatsapp the following numbers: 233(0) 261 589 927 / 501 555 158 / 501 634 026 / 261 589 857

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Kofi Annan street, Airport, Accra
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